Edinburgh Self Store are proud to offer convenient and fast-response storage solutions to all customers in Comiston, Edinburgh – EH10. We really do pride ourselves on the level of service and going above and beyond for all business and personal customers. Our flexible storage space is ideal for all businesses, students and homeowners.
One of our customers that is currently using our storage facilities got in touch with us urgently when they arrived home and unexpectedly realised that there had been a flood in their semi-detached property. They came to realise that this was because of a burst pipe that had exploded when they were out at work all day. The homeowner had a number of sentimental and value items stored where the flood had occurred that they wanted to protect immediately.
Our lovely customer decided to Google ”best self store companies in Edinburgh” and they found us right away. This customer decided to give us a call straight away without hesitation to arrange a pick-up service and we also arranged to store all sentimental and valuable items within our units on a temporary basis until the mess and water was fully cleared up.
As this was an emergency, our team acted promptly by arranging removals vehicles to arrive at the semi-detached property in Comiston within a couple of hours of the initial call. We also prepared all relevant packing materials to ensure safe removal of all items.
Once we arrived at the property, we were efficient in removing all personal belongings and items before safely placing them in our fully equipped vehicles ready for transportation to our storage container facilities in Central Edinburgh. Next, we took the short journey to our facilities and securely placed all belongings in our storage units. The customer agreed to place items with us for a minimum of 4 weeks but was open to extending the time period if necessary.
It was a delight for our dedicated and committed removals and storage team to help our customer in Comiston in these unfortunate circumstances. Our services gave the customer an outlet to protect all key belongings and for peace of mind, it was priceless for them.
The customer decided to leave us a 5-star review on our Google My Business and highlighted our friendly yet professional approach from start to finish. If you require removals or self storage in Comiston, please get in touch with us today by calling us today on 0131 549 9511 or use contact form and we’ll get back to you.